Terms of sale

1. Who we are

These terms apply to everything you buy on shopbadidea.com. They don’t take away any of your legal rights as a consumer.

2. Ordering

• When you pay, you’re offering to buy. Our contract starts when we email you to confirm your order.
• If we can’t make something (for example a size has run out, or we got a price obviously wrong), we’ll tell you and refund you in full.
• Everything is printed to order for you after you pay.

3. Prices and payment

• Prices are in pounds sterling and include any taxes we have to charge. The delivery charge is shown in your bag before you pay.
• Payments are handled by Stripe. We never see or store your card details. If you’re outside the UK, the payment page may show and charge your own currency.
• One discount code per order. Codes come off the items, not delivery, and can’t be swapped for cash.

4. Printing and delivery

• Our printing partner makes your order, usually within 2–5 working days, and posts it to the address you gave. Delivery times are estimates; see Delivery.
• The items are yours, and your responsibility, once they’re delivered.
• If your order is lost or arrives damaged, tell us and we’ll replace it or refund you.

5. Changing your mind

You can cancel your order and return it for any reason within 14 days of receiving it, as UK law allows. How to do it, who pays postage and how refunds work are on our Returns page. To cancel, just tell us clearly, for example by emailing hello@shopbadidea.com.

6. If something’s wrong

Our products must be as described, fit for purpose and of satisfactory quality. If they’re not, you have legal rights to a repair, replacement or refund, and we’ll put it right as set out on our Returns page.

7. Our responsibility to you

• If we break these terms, we’re responsible for loss or damage you suffer that was a foreseeable result. We’re not responsible for loss that wasn’t foreseeable.
• We sell to individuals for their own use. We’re not responsible for any business losses.
• Nothing here limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t let us limit.

8. Things outside our control

If something outside our control (like a strike, a carrier failure or a disaster) delays your order, we’ll tell you. If the delay is long, you can cancel and get a full refund.

9. Your information

We use your details to make and deliver your order, as explained in our Privacy policy.

10. The law

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or in Scotland or Northern Ireland if you live there. If you live outside the UK, you keep any protections your own country’s law gives you.

11. Questions or complaints

Email hello@shopbadidea.com and we’ll get back to you. We may update these terms now and then; the version on this page when you order is the one that applies to that order.